Is Google playing catchup on search with OpenAI?
Take AI Mode, which it announced March 5. It’s cool. It works well. But it’s pretty much a follow-along of what OpenAI was already doing. (Also, don’t be confused by the name. Google already had something called AI Overviews in search, but AI Mode is different and deeper.) As the company explained in a blog post, “This new Search mode expands what AI Overviews can do with more advanced reasoning, thinking and multimodal capabilities so you can get help with even your toughest questions.”
Rather than a brief overview with links out, the AI will dig in and offer more robust answers. You can ask followup questions too, something AI Overviews doesn’t support. It feels like quite a natural evolution—so much so that it’s curious why this is not already widely available. For now, it’s limited to people with paid accounts, and even then only via the experimental sandbox of Search Labs. But more to the point, why wasn’t it available, say, last summer?
The second change is that it added search history to its Gemini chatbot, and promises even more personalization is on the way. On this one, Google says “personalization allows Gemini to connect with your Google apps and services, starting with Search, to provide responses that are uniquely insightful and directly address your needs.”
Much of what these new features are doing, especially AI Mode’s ability to ask followup questions and go deep, feels like hitting feature parity with what ChatGPT has been doing for months. It’s also been compared to Perplexity, another generative AI search engine startup.
What neither feature feels like is something fresh and new. Neither feels innovative. ChatGPT has long been building user histories and using the information it has to deliver results. While Gemini could also remember things about you, it’s a little bit shocking to me that Google has taken this long to bring in signals from its other products. Obviously there are privacy concerns to field, but this is an opt-in product we’re talking about.
The other thing is that, at least as I’ve found so far, ChatGPT is just better at this stuff. Here’s a small example. I tried asking both: “What do you know about me?” ChatGPT replied with a really insightful, even thoughtful, profile based on my interactions with it. These aren’t just the things I’ve explicitly told it to remember about me, either. Much of it comes from the context of various prompts I’ve fed it. It’s figured out what kind of music I like. It knows little details about my taste in films. (“You don’t particularly enjoy slasher films in general.”) Some of it is just sort of oddly delightful. For example: “You built a small shed for trash cans with a hinged wooden roof and needed a solution to hold it open.”
Google, despite having literal decades of my email, search, and browsing history, a copy of every digital photo I’ve ever taken, and more darkly terrifying insight into the depths of who I really am than I probably I do myself, mostly spat back the kind of profile an advertiser would want, versus a person hoping for useful tailored results. (“You enjoy comedy, music, podcasts, and are interested in both current and classic media”)
